Bank of England base rate reduction – 1 Aug 2024

See your new rate and monthly payment in Self-Serve

Our online Self-Serve system is available 24 hours a day, 7 days a week from any device.

If your interest rate and monthly payment are about to change, you can find details of your new rate and payment amount in Self-Serve.

If your interest rate and monthly payment are due to change at the start of the following month, this information will be available in Self-Serve after we have processed the rate change on your account. We’ll do this as soon as possible, although it can sometimes take several days.

If you call us, we won’t be able to confirm your new rate and payment until it’s also showing in Self-Serve. So, if it’s not there, please check back later.

Sign in now – if you’ve already registered on Self-Serve, you can sign in to your account at any time.

Register now – to use Self-Serve for the first time, you’ll need to register and create your secure account.

Not all customers can register for Self-Serve. You can see more details on our using Self-Serve page.